How do I arrange a home visit?

Home visits are available for patients who are either housebound or unable to visit the Surgery due to illness. All home visits will be organized by a clinician, with more serious or urgent visits taking priority. If possible, please call the Surgery on 01386 765600 from 8:00am to 11:00am if you require a home visit, to give the clinician time to plan the visits.

How do I obtain a test result?

All patients’ records on paper or held on the computer are confidential. In order to maintain this confidentiality, laboratory and x-ray results will only be given to patients themselves, or parents of minors if appropriate, when satisfactory identification has been obtained by the receptionist.

When inquiring about a result please call us on 01386 765600, or use the NHS App. Sometimes the doctor will suggest that you make an appointment to be given the result, or that you should speak to the doctor directly. The receptionist will advise you if this is necessary.

How do I obtain a sick/fit note?

Periods of absence from work of six days or less do not need a doctor’s sick/fit note.

Self-certificates (form SC2) for the first week of illness are available from your employer.

We do not therefore issue a doctor’s sick/fit note for the first six working days of sickness.

After the first week, sick/fit notes are obtained as part of a consultation with your doctor. If you are under the care of a hospital doctor, you may ask them to issue your sick/fit note.

If you require an extension to your sick/fit note, you can request this online via our Online Consultation tool, linked below and on our Appointments page.