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Online Consult

Coronavirus / Covid19

Following Public Health Guidance please note we are no longer offer face to face appointments without being triaged first, therefore we are unable at this time to offer any Patient Access 'On-Line face to face appointments'. Please see further information below regarding Coronavirus / Covid19.  Many thanks.

Repeat Prescribing Requests

Please be aware that we will be moving from 48 hours to 72 hours notice for repeat prescription requests from April 2020.

Patient Participation Group and past events

Summer 2018 Newsletter

Summer 2019 Newsletter

Please view our Reception waiting room notice board for regular updates on local community events and notices and current health promotions.

  • Friday 9 2019 - Merstow Green Medical Practice Christmas Elf Day
    • To help raise funds and awareness for the Alzheimer's Society, the staff at Merstow Green Medical Practice held an Elf Day on Friday 9 December 2019.  Thank you for your donations – we raised £48.12 which will help support people with dementia when they need it most.

Christmas Elf Day

  • Thursday 21 November 2019 - World Pancreatic Cancer Day
    • A PPG representative will be holding a stand in our Reception waiting room promoting pancreatic cancer awareness and handing our symptom leaflets.  Please see World Pancreatic Cancer Day for further details

  • October 2019 - PPG representatives patient appointment survey
    • PPG representatives will be conducting our quarterly patient appointment survey in the Reception waiting room as follows:
      • Monday 14 October from 12noon
      • Tuesday 15 October from 9.30am
      • Wednesday 16 October from 12noon
      • Thursday 24 October from 8.00am
    • Please see Summer 2019 Newsletter to view the results of the survey

  • Friday 20 September 2018 - Genes for Jeans
    • Merstow Green Medical Practice are wearing jeans to help raise Genes for Jeans awareness 

  • 'Flu vaccination appointments 2019
    • If you are aged over 65 years, please contact the Practice to book your appointment to have your 'flu vaccination.  Pre-bookable appointments are available from Thursday 12 September 2019
    • Walk-in appointments are available on Saturday 12 October 2019 from 8.00am to 12noon at the Practice for eligible patients aged 18 to 65 years Pre-bookable appointments are also available from Tuesday 15 October 2019
    • Further details regarding 'flu vaccination appointments for eligible patients aged under 18 years will be announced soon

  • Monday 19 August and Wednesday 21 August 2019 - Patient Online Access 
    • Would you like to know more about Patient Access so that you can book your appointments and order your repeat prescriptions online?  Our PPG representatives will be in the waiting room with Patient Access information and will answer any questions you might have in how you can achieve this.  They will be here on:
      • Monday 19 August from 8.00am to 1.00pm
      • Wednesday 21 August from 11.00am to 1.00pm

  • July 2019 - Action for Children (South Worcestershire Family Information Service)
    • Action for Children are holding a stand in our Reception waiting room offering free impartial information, support and signposting service for children, young people, families and professionals in South Worcestershire

  • Monday 3 June 2019 - Hereford & Worcester Fire and Rescue Service
    • Hereford & Worcester Fire and Rescue Service hold a stand in our Reception waiting room promoting safe and well visits in your home

  • Saturday 18 May 2019 - Making plans for growing older and end of life
    • St Richard's Hospice hold a free event at Droitwich Community Centre from 10.00am to 3.00pm for people with learning disabilities and for those around them to help them prepare for growing older and end of life.  Refreshments will be included.  Please see attached for further information

  • Week commencing 25 March 2019 - St Richard's Hospice
    • St Richard's Hospice hold a stand in our Reception waiting room to raise awareness of the hospice

  • Wednesday 20 February 2019 - Living Well for a Healthier Memory
    • Please come along to this free event from 10.00am to 3.00pm at Evesham Town Hall where demonstrations, talks and information will be made available from local support groups and services.  Please see attached for further information

  • January 2019 - PPG representatives patient appointment survey
    • PPG representatives to conduct quarterly patient appointment survey in the Reception waiting room

  • Saturday 17 November 2018 - Practice 'flu clinic drop morning in with Patient Participation Group sign up
    • Patients invited to come into the Practice to have their 'flu immunisation and to find out more information about our PPG

  • Friday 19 October 2018 - Breast Cancer awareness
    • Merstow Green Medical Practice Wear it Pink Day to help raise breast cancer awareness

  • Saturday 13 October 2018 - Merstow Green Medical Practice Severn Valley Walk for St Richard's Hospice, Worcester
    • Members of staff from Merstow Green Medical Practice walk 14 miles along the Severn Valley Way to help raise funds for St Richard's Hospice in Worcester raising a fantastic £600!

  • Week commencing 1 October 2018 - St Richard's Hospice
    • St Richard's Hospice hold a stand in our Reception waiting room to raise awareness of the hospice

  • Friday 21 September 2018 - Genes for Jeans
    • Merstow Green Medical Practice wear jeans to help raise Genes for Jeans awareness  

  • Week commencing 13 August 2018 - Marie Curie
    • Marie Curie hold a stand in our Reception waiting room to raise awareness 

  • Week commencing 18 June 2018 - Pulmonary Rehab Week
    • Members of the Worcestershire County COPD Team hold a stand in our Reception waiting room to raise awareness of their service - see below for further information 

Patient Participation Group Meeting Minutes

Please see attached Minutes of meeting from Friday 13 December 2019

Please see attached Minutes of meeting from Friday 13 September 2019

Please see attached Minutes of meeting from Friday 14 June 2019

Please see attached Minutes of meeting from Friday 15 March 2019

Please see attached Minutes of meeting from Friday 7 December 2018 

Merstow Green Medical Practice teams up with Evesham parkrun

We are really proud to become the first certified parkrun Practice in Evesham having teamed up with Evesham parkrun.  To find out more information about Evesham parkrun click here.

The Royal College of General Practitioners (RCGP) is collaborating with parkrun UK to promote the health and wellbeing of staff and patients. parkrun is a free, organised 5k event, you can walk, run or volunteer every Saturday morning at 9am. Our local event takes place at Boat Lane (by Hampton Ferry), Evesham, Worcestershire, WR11 4BP, see course page for more details, however there are parkruns all over the country in fact all over the world every Saturday!

All you need to do is register online before your first run.  Only ever register with parkrun once.  Once registered, print your barcodes to take along and turn up! We hope to see you there!

Improved Access Appointments at The Hub, The Riverside Surgery, Evesham

We now offer GP routine face to face improved access appointments (on occasion telephone consultations) for our patients to be seen (subject to availability) at The Hub which is at The Riverside Surgery, Evesham, Monday to Friday from 6.30pm to 8.00pm and weekends from 8.00am to 12noon. When the appointment is made for you, you will be asked to consent to registering to this service and for the clinician to view your medical record.

Please speak to the Practice during surgery hours if you wish to be booked into this service.

Between the hours of 6.30pm and 8.00pm weekdays, 8.00am to 12noon weekends, you will be able to telephone Worcester Hub directly on 01905 789061 to book/cancel your appointment.  The Reception staff based there will receive your call and will be able to book your appointment into one of the 5 Hubs, depending on availability and whether it is appropriate. 

Please see attached for further information regarding GP extended hours 

Please see attached for further information regarding nurse extended hours

NEW COPD Clinic at Merstow Green Medical Practice

We are pleased to announce that the Worcestershire COPD Team will be holding a COPD Clinic at the Practice most Tuesdays commencing from 11 September 2018.  The COPD Team will be offering physiotherapy and nurse appointments for complex COPD patients and home visits for those patients who are unable to attend the Practice.  

Please discuss with your clinician if you would like to be referred into this service.  Your appointment will be sent to you from the Worcestershire COPD Team to attend the Practice.

NEW GP Telephone Consultation Service

From 1 May 2018 we have introduced a new GP telephone consultation service:

  • We listened to feedback and have devised this system as a solution to the issues raised
  • You will be able to get assessed sooner than our previous system allowed
  • If you need to be seen face to face, the GP will book that appointment for you
  • If you require further investigations, this will be arranged following your telephone consultation saving you time
  • You will not have to come to the Practice unnecessarily
  • You will be accommodated within 2 weeks of your initial contact with the Practice
  • We welcome feedback, positive or negative, please let us know your thoughts.

Please see GP Telephone Consultation Changes leaflet for further information.


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