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Noticeboard

Complaints/Comments Procedure

We make every effort to give the best service possible to everyone who attends our Practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Patient Liaison Team on the Reception desk who will deal with your concerns appropriately.  Further written information is available regarding the complaints procedure from Reception or by clicking on this link below to open a leaflet explaining further:

Complaints and comments leaflet



 
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